How to Make an Appointment

Our online scheduling system enables students to make appointments from their computer, tablet or smart phone.  

The appointment allowance is 120 minutes per week, with a maximum of 60 minutes on any given day. An appointment may be 30 mins or 60 mins long. 

Step 1: If you haven't used our service before, register for an account here

Step 2: Once you have registered, you will receive an email confirmation.  Log back in at 

Step 3: Select a schedule - WRITING CENTER @ ONLINE (for writing or college reading support) or DIGITAL STUDIO @ ONLINE (for digital project support e.g. websites, ePortfolios, videos)

Step 4: Look for white boxes.  White boxes indicate an open time.  Once you find a time you want, click on the white box. Note that each white box represents a half-hour appointment but you can easily turn this into a one-hour appointment by changing the end-time toward the top of the window. 

Step 5: A pop-up window will open.  Enter your information as prompted. 

Step 6: In the Reading-Writing Center you can choose either to meet with a consultant via Zoom or to get written feedback on your draft. For written feedback, take extra care when filling out the appointment form that you give as much information as you can. We also strongly recommend that you make a one-hour appointment for written feedback.

Step 7: For a Zoom Meeting, you can include a link to a Google Doc (Reading-Writing Center) or a digital project (Digital Studio); or you can screenshare during the appointment. You can also attach a file, but be aware that your consultant will not look at the file ahead of the appointment. 

Step 8For Written Feedback appointments in the Reading-Writing Center you MUST include an attachment or a link to your work (make sure you give editor access) and also to the assignment or instruction sheet, if applicable.

Step 9: When you are sure you have filled out the appointment details and included the relevant links or attachments, click "Save." 

Step 10: You will receive an email confirmation indicating your appointment has been made. You can log back into the system at any time to change or cancel your appointment!

Step 11: To join your Zoom Meeting, either log back in to the schedule a few minutes before your appointment time, open your appointment window, and click on the Zoom link for your consultant; or copy and paste the Zoom link from your appointment notification.

Step 12: If you made an an appointment for Written Feedback, you will receive a notification at or soon after the end of your appointment time, telling you that your appointment has been updated. The notification should also have documents attached. If it does not, go back to the scheduled appointment to find your consultant's written response and annotations. If you do not receive a notification, contact the RWC-DS as soon as possible.

Note: Please cancel your Zoom Meeting appointment if you can't attend. This frees up the appointment time for others. There's no penalty for a cancellation, but If you don't cancel and don't turn up, we will mark you as a no-show. Five no-shows and your account will automatically be blocked until you contact the RWC Director (, who will respond when they can.


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